Frequently asked questions

Find answers to the most common questions about BillieMe.

General

What is BillieMe?

BillieMe is an app that lets you order together but pay apart. No more hassle with buying rounds or settling up afterwards. For terraces, cafés, restaurants, festivals and group expenses.

Is BillieMe free?

Yes. Downloading and using the app is free: ordering at a venue, splitting and settling up with friends costs you nothing. For a paid ticket you pay a €0.99 service fee (tickets under €10: €0.49), already included in the price shown. Everything is on the Pricing page.

Which devices is BillieMe available on?

BillieMe is available for iPhone on the App Store. The app requires iOS 26 or later.

Features

What is a Group Billie?

With a Group Billie you order together at the table. One person starts it, the others add their own order. You choose whether one person pays for everyone, or everyone pays their own share.

What do Ordering, Order and pick up, and Menu only mean?

The venue chooses how you order. With Ordering you order and pay in the app and your order appears on the venue's order screen. With Order and pick up you collect your order at the bar with a pickup code. With Menu only you see the menu in the app, you order and pay at the bar, and your friends get their Billie afterwards.

How does the BilliePas work?

The BilliePas is your BillieMe payment card. You pay with it from your BillieMe balance. Link it to a Billie and your spending is tracked there automatically, so you always know what you spent.

How do you split group expenses?

Add expenses to a Billie and the app works out who owes what. Your friends get a Billie and pay their share back to you. Handy for festivals, holidays or days out.

Payments

How do you pay with BillieMe?

Payments are processed by Stripe, our payment service provider. You pay with iDEAL | Wero, Apple Pay, credit card or your BillieMe balance, depending on what the venue accepts.

Is BillieMe safe?

Payments are processed by Stripe, a licensed payment service provider. All connections are encrypted and BillieMe itself does not store card details.

Support

How quickly do you respond?

We aim to respond to all questions and requests within 48 hours, on working days.